Sample ACR Evaluation Report
This is an illustrative example built with fictional data for a made-up product, “Northwind Collaboration Suite.” It shows exactly what you receive when you submit a vendor ACR or VPAT®-based report for evaluation — no sign-in required.
- Structured rubric scorecard
- Legal & procurement risk read-out
- Actionable, criterion-level guidance
Example ACE accessibility evaluation for Northwind Collaboration Suite
Version Notice:Submitted as WCAG 2.1; evaluated against WCAG 2.2. Additional WCAG 2.2 criteria were included where applicable.
Product Overview
Product Name
Northwind Collaboration Suite
Version
2025.2 (Enterprise)
Report Title
Northwind Collaboration Suite — Accessibility Conformance Report (VPAT® 2.5)
Release Date
March 14, 2025
Vendor
Northwind Software, Inc.
Description
A cloud-based team collaboration platform combining messaging, video meetings, shared document editing, and task management. Delivered as a responsive web application with companion desktop and mobile clients. This report covers the web application and administrative console.
Summary Scorecard
6/7 PassReport Completeness
All WCAG 2.1 Level A and AA rows are present with conformance levels and remarks.
Standards Alignment
Uses the current VPAT® 2.5 template and cites WCAG 2.1, Section 508, and EN 301 549.
Internal Consistency
Conformance levels and remarks agree; no contradictory Supports/Does Not Support pairings found.
Remarks Quality
Remarks are specific and reference concrete UI areas rather than boilerplate.
Testing Disclosure
Names an independent evaluator, assistive technologies, and browsers used.
Documentation Recency
Report dated within the last 12 months (March 2025).
Evidence & Artifacts
No screenshots, test scripts, or recorded assistive-technology sessions are referenced.
Phase 1 Evaluation Rating
Substantially Meets
Pass Rate: 78.3%
Conformance Claim Credibility
Indicates how well-supported the ACR or VPAT®-based report is based on evaluator independence, testing detail, remarks quality, evidence, and report recency.
Credibility Criteria:
Rating Scale: 0-1: Very Low, 2: Low, 3: Moderate, 4: High, 5: Very High
Risk Summary
A handful of unresolved Level AA gaps (notably keyboard traps in the meeting scheduler and low-contrast status text) could expose a public-sector buyer to Section 508 procurement risk if left unremediated.
Core messaging, document editing, and navigation are operable with keyboard and screen readers; the reported issues are concentrated in secondary workflows.
Some barriers require vendor code changes rather than configuration, so remediation timelines depend on Northwind’s release cadence and should be confirmed contractually.
Domain Assessments
Customized Guidance & Next Steps
Request an updated ACR evaluated against WCAG 2.2, since four added 2.2 criteria (Focus Not Obscured, Dragging Movements, Target Size, Consistent Help) are currently unassessed.
Ask Northwind for supporting artifacts — screenshots, recorded screen-reader sessions, or automated-scan reports — for the failing and partially-supporting criteria to raise the credibility of the claim.
Prioritize remediation of the keyboard trap in the meeting scheduler and the low-contrast status text, as these carry the highest legal exposure for a Section 508 buyer.
Obtain a separate ACR for the mobile and desktop companion clients before relying on them, as they are excluded from this report.
Add a contractual remediation timeline for the open Level AA findings so operational risk is bounded and enforceable.
Re-evaluate after the vendor’s next release to confirm the reported fixes and update the procurement risk rating accordingly.
Important Notes and Limitations
This report evaluates accessibility documentation only (Phase 1).
It does not test the product directly.
It does not certify accessibility compliance.
Additional validation (e.g., testing) may be required for high-risk use cases.
Legal & Trademark Notice
VPAT® is a registered trademark of the Information Technology Industry Council (ITI). This report evaluates accessibility documentation, including VPAT®-based reports, and is not affiliated with or endorsed by ITI.